Privacy Policy

Last updated: January 2026

1. Introduction

Ravenmere ("we", "us" or "our") operates the website at ravenmere.vip (the "Site"). This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with the Site. We are committed to handling personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information We Collect

We collect only the personal information that is necessary for the operation of the Site and to respond to your enquiries. This may include:

• Contact form submissions: your name, email address, phone number (if provided), subject and message when you contact us.
• Technical data: standard information such as browser type, device type, referring pages and approximate location, collected automatically when you visit the Site.
• Cookies and similar technologies: as described in our Cookies Policy.

3. How We Use Information

We use the personal information we collect to:

• respond to editorial enquiries and messages submitted through the contact form;
• maintain and improve the Site and its content;
• analyse how the Site is used in aggregate to improve user experience;
• meet legal obligations where applicable.

We do not use your personal information to send unsolicited marketing communications unless you have explicitly requested them.

4. Information Sharing

We do not sell or rent personal information. We may share limited information with trusted third-party service providers who assist us in operating the Site (for example, hosting or analytics providers), only where necessary and subject to appropriate confidentiality obligations. We may disclose information where required by law.

5. Data Storage and Security

We take reasonable steps to protect personal information from unauthorised access, misuse, alteration or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention

We retain personal information only for as long as is necessary for the purposes for which it was collected, or as required by law. Contact form submissions are retained for a reasonable period to allow us to respond to and document enquiries.

7. Your Rights

You may request access to, or correction of, the personal information we hold about you. You may also request that we delete certain personal information, subject to legal obligations. To make a request, contact us at ravenmere@gmail.com.

8. Third-Party Content

The Site may include embedded third-party content such as maps. Third-party providers may collect information governed by their own privacy policies. We encourage you to review the privacy policies of those providers.

9. Children

The Site is intended for adults (18+) and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised date.

11. Contact

If you have any questions about this Privacy Policy or how we handle personal information, contact us at ravenmere@gmail.com or by post to Level 15, 300 Queen Street, Brisbane QLD 4000, Australia.

This page is provided for general informational purposes and does not constitute formal legal advice.