Terms & Conditions

Last updated: January 2026

1. Introduction

These Terms and Conditions govern your access to and use of the Ravenmere website, located at ravenmere.vip (the "Site"). The Site is operated by Ravenmere ("we", "us" or "our"), an independent Australian travel and hospitality review publication. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. Independent Editorial Publication

Ravenmere is an independent editorial publication. We are not affiliated with, owned by, or operated by any hotel, resort, casino or hospitality property reviewed on this Site, including The Ville Resort–Casino. All reviews, scores and opinions published on the Site are independent editorial assessments and do not represent official hotel ratings, endorsements or affiliations.

3. Editorial Content

Content on the Site is provided for general informational and editorial purposes only. We endeavour to ensure that information is accurate and based on verified sources at the time of publication. However, hospitality properties change their facilities, accommodation categories, dining venues, menus, hours and policies from time to time. We do not guarantee that all details remain current, and we recommend verifying any specific information directly with the property before making travel decisions.

4. No Booking or Transactional Service

Ravenmere does not provide a booking service, reservation system or transactional platform. We do not sell accommodation, tickets or any travel products. Any booking arrangements must be made directly with the relevant property or an authorised provider.

5. Responsible Gaming

This Site is intended for adults only (18+). Where a reviewed property includes gaming facilities as part of a wider integrated resort, we discuss that fact objectively and neutrally. We do not promote gambling, offer bonuses or incentives, provide betting strategies or systems, or host affiliate or referral links to gambling services. Gambling should remain a recreational activity. If you choose to participate, set personal limits and make informed decisions. If gambling is affecting your wellbeing, we encourage you to seek support from a recognised problem-gambling service.

6. Intellectual Property

All editorial content on the Site, including text, reviews, scores, graphics and the Ravenmere name and branding, is the property of Ravenmere and is protected by applicable intellectual property laws. You may view and print content for personal, non-commercial use. You may not reproduce, republish, distribute or commercially exploit any content from the Site without our prior written permission.

7. Third-Party Links and Maps

The Site may contain links to third-party websites or embedded third-party content, such as maps. We do not control and are not responsible for the content, accuracy or practices of any third-party website. Access to third-party websites is at your own risk.

8. User Submissions

If you submit information through our contact form, you agree to provide accurate and lawful information. You grant us a non-exclusive licence to use, store and process your submission for the purpose of responding to your enquiry. You must not submit content that is unlawful, defamatory, infringing or otherwise objectionable.

9. Limitation of Liability

To the fullest extent permitted by law, Ravenmere accepts no liability for any loss or damage arising from your use of, or reliance on, the Site or its content. The Site is provided on an "as is" and "as available" basis. We do not warrant that the Site will be uninterrupted, error-free or free of harmful components.

10. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising in connection with these Terms or the Site shall be subject to the exclusive jurisdiction of the courts of Queensland.

11. Changes to These Terms

We may update these Terms from time to time. Updated versions will be published on this page with a revised date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Contact

If you have any questions about these Terms, you can contact us at ravenmere@gmail.com or by post to Level 15, 300 Queen Street, Brisbane QLD 4000, Australia.

This page is provided for general informational purposes and does not constitute formal legal advice.